The Future of Communication
Empowering Telecommunications Across the Middle East and Africa
A Rich Legacy in Unified Communications
Starting in 2002 as Ericsson’s regional partner and evolving over the years into the MEA distributor for world leading brands such as Mitel and Ericsson-LG, Tawasol has played a vital role in connecting the Middle East, one port at a time.
2,000,000+
Ports sold through our regional partners
Industries We Serve
Enterprises
Governments
Hospitality
Healthcare
Oil & Gas
Security
Unlock the Power of Collaboration with Mitel
Explore Mitel’s full lineup of communication and collaboration solutions, designed to support businesses of all sizes and industries. From cloud and on-premise systems to advanced contact center tools, discover the right fit for your unique needs. Let’s elevate your collaboration and take your business communication to the next level.
Empower your team with advanced tools that drive results
Streamline your operations with Bonnie - your AI-powered receptionist that answers, routes, and handles calls 24/7.
Contact Centers. Reimagined by Daktela.
Use Daktela’s powerful omnichannel contact center platform to meet all your agents’ needs in one powerful platform.
Manage all internal and external communications through Daktela, whether by connecting your existing PBX, CRM, email, and ticketing systems, or by using Daktela’s powerful built-in voice, CRM, ticketing, and workforce management tools. Build your contact center your way: bring your own tools or rely on Daktela’s fully integrated solution.
Our Vendors
Tawasol Partner Benefits
Access to Leading Vendors
Through partnerships with industry leaders like Mitel, Ericsson-LG, Yealink, and Hexatronic, Tawasol ensures its partners have direct access to the highest quality products and technology.
Product Management
Tawasol offers comprehensive portfolio management, integration design expertise, and vendor certification support, allowing partners to manage a diverse array of products with confidence.
Marketing Support
Partners gain access to vendor-supported marketing resources, event support, and tailored marketing tools, enhancing visibility and market reach.
Presales Expertise
Tawasol provides design, optimization, pricing services, compliance support, and migration plans for existing customer bases, ensuring partners are well-prepared for complex sales engagements.
Sales Support
Tawasol drives partner growth with lead referrals, dedicated account management, competitive tender pricing, volume incentives, and rewards programs.
Technical Services
From remote installations to 24/7 emergency support, Tawasol’s technical services cover all partner needs, including access to a ticketing system, knowledge database, and on-site engineering assistance.
Training Programs
Tawasol offers instructor-led and custom training, both at its Amman Training Center and on-site, along with professional coaching for partners and customers.
Logistics Efficiency
With fast deliveries from its Jebel Ali Logistics Center, drop shipment options, and an online logistics tool, Tawasol ensures efficient distribution and project support.
